|  Overview AND Phone Directory - Corporate Information at your fingertips
AND Phone Directory integrates various directories and databases with the unified communications network and uses this information to offer advanced phone books, searchable customer databases and reverse phone number lookup for IP phones and desktop PCs. Multiple connections to different sources of information can be handled by the AND Phone Application Server (APAS) and be delivered to IP phones or desktop PCs. Offering easy access to the data sources is accomplished by the AND Phone Directory running on the APAS, like:
- Lightweight Directory Access Protocol (LDAP) directories
- Structured Query Language (SQL) databases
- Comma Separated Values (CSV) files
By communicating directly with your data sources the whole environment has access to up-to-date information and the administration of the data source can be handled like before. Additionally there are no problems with synchronization and the backup concept of the data sources can be handled like before as well.
Mode of Operation
Users start their search form on the IP phone and enter the paramters they are looking for (e.g. names, phone numbers, project IDs,...). After submitting the search on the IP phone the AND Phone directory searches through the available data sources and gets the search results. The search results are delivered to the IP phone and displayed as results. Of course the user can immediately dial a number of view some detailed information. Even mapping of attributes and fields can be done with AND Phone Directory to have a common view of multiple sources and enable transparent searching for the user.
The same concept is applied to incoming calls and detailed caller information is displayed on the IP phone even before the call is taken. The caller information is available on desktop PCs and DECT handsets as well to offer the features throughout the company.
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